Q1 : How can you control your quality?
A1 : For each production processing, JUCOS have complete QC system for the chemical composition and Physical properties. After production, all the goods will be tested, and the quality certificate will be shipped along with goods.

Q2 : Are you a manufacture or trader?
A2 : We are truly a manufacturer, we not only can provide the high quality products
with the best price, but also can offer the best pre-sale service and after-service.

Q3 : Do you provide free samples?
A3 : Of course, free samples are available.

Q4 : What is your lead time?
A4 : It usually needs about 5- 30 days after receiving the PO.

Q5 : What is the warranty of your products?
A5 : Our products have at least 1 year warranty,if any quality problems,
we will take responsibility of the cost of the shipment and the replacement.

Q6 : What's the MOQ of trial order?
A6 : No limit, we can offer the best suggestions and solutions according to your condition.

Q7 : What's the term of payment?
A7 : 30% T/T as down payment; 70% T/T before delivery time.

Q8 : Can you provide technical support?
A8 : We have professional technical staff to provide technical support.

Q9 : Why choose us?
A9 : We can not only provide you high quality products with competitive price, but also we can supply good technique service which can help you solve problems.

Q10 : Can I be your company's agent?

A10 : If your area we currently don’t have an agent, then we can have a discussion. You can act as our agent in the corresponding area under the condition that a certain number is guaranteed. For ordinary customers, our MOQ for printing plates is 100 sheets. If you want to become our agent, you need to reach the MOQ of the country. It can be calculated monthly or yearly. If you need to know the specific quantity, please contact the sales staff.

Q11 : I don't have the right to import, can I buy it?

A11 : We will find a suitable freight forwarder based on the actual situation. If there are our customers locally, we will negotiate with the customer and sell it to you. Will try to help you solve the problem.

Q12 : Do you provide the corresponding chemicals / FIJI Oil additive?

A12 : We are currently unable to provide chemicals, but we are contacting the manufacturer, striving to provide customers with chemicals as soon as possible. At present, we can provide you with chemical manufacturer information, but the price will be more expensive. If there is demand, please contact the sales staff .